4x Award-Winning Microsoft Dynamics 365 Sales Partner

Your Team Closes Deals.
Dynamics 365 Sales
Does Everything Else.

We implement Dynamics 365 Sales for UK businesses. Copilot handles the admin.
Your team handles the relationships. Live in as little as 10 days.

Increase sales productivity by 40%
Accelerate deal closure with AI insights
Unified customer view across touchpoints

  20+ Years           4x Partner of the Year           Live in 10 Days           500+ UK Businesses            98% Satisfication Rate

The UK’s Trusted Dynamics 365 Sales Consultancy

Our commitment to innovation and client success has earned us
industry-leading recognition

2022

Partner of the Year

2023

Partner of the Year

2024

Pioneer in Technology

2025

Partner of the Year

Dynamics 365 CRM Solutions

Tailored Dynamics 365 Sales Implementations
for B2B Enterprises

Discover how Microsoft Dynamics 365 Sales empowers different teams and
organizations to achieve their sales goals.

Enterprise Sales Teams

Large organizations managing complex sales cycles with multiple stakeholders and long deal timelines.

  • Multi-level approval workflows
  • Advanced forecasting
  • Territory management

Sales Leaders & Managers

Decision-makers seeking visibility into team performance and pipeline health.

  • Real-time dashboards
  • Performance analytics
  • Team collaboration tools

Growing B2B Companies

Mid-market businesses scaling their sales operations and need robust CRM infrastructure.

  • Scalable architecture
  • Integration capabilities
  • Custom workflows

Digital Transformation Teams

Organizations modernizing legacy systems and adopting cloud-based solutions.

  • Cloud-native platform
  • Modern UX
  • Mobile accessibility

No matter your industry or company size, Dynamics 365 Sales adapts to your unique needs.

Powerful Features for Modern Sales Teams

Everything you need to accelerate sales, improve customer relationships, and drive revenue growth.

AI-Powered Insights

Leverage artificial intelligence to predict customer behavior, identify opportunities, and prioritize high-value deals.

Workflow Automation

Automate repetitive tasks, streamline processes, and free up your team to focus on selling.

Collaboration Tools

Integrated Microsoft Teams and Outlook enable seamless communication and collaboration.

Advanced Analytics

Real-time dashboards and reports provide deep visibility into sales performance, pipeline health, and forecasting.

Enterprise Security

Bank-level security with role-based access, data encryption, and compliance with global standards.

Sales Forecasting

AI-driven forecasting provides accurate revenue predictions and helps you meet targets consistently.

360° Customer View

Unified customer data across all touchpoints enables personalized engagement and stronger relationships.

Mobile Access

Full CRM functionality on iOS and Android devices keeps your team productive anywhere.

Lead Management

Intelligent lead scoring and routing ensure your team focuses on the most promising opportunities.

Ready to Transform Your Sales Process?

Microsoft Sales Copilot UK

Work Smarter with
Microsoft Copilot

Stop spending hours on manual data entry and email drafting. Copilot is your AI sales assistant that lives inside Dynamics 365, Outlook, and Teams.

Email Drafts in Seconds

Copilot suggests context-aware replies based on your CRM data and previous email threads.

Real-Time Meeting Prep

Get a summary of previous interactions, current opportunities, and key talking points before every call.

Automatic Call Summaries

Dynamics 365 transcribes your Teams calls and identifies follow-up actions and sentiment automatically.
Copilot for Sales
Summarise the status of the 'Acme Corp' opportunity and suggest a follow-up email.

Acme Corp is in the 'Proposal' stage. Total value £45,000. Decision maker is John Doe. Last contact was 3 days ago.

"Hi John, following our discussion on Tuesday, I've prepared the updated technical specifications you requested. Are you free for a 10-minute call tomorrow to review?"

Your Journey to Sales Excellence

A proven implementation process designed for rapid deployment and maximum ROI.

Step 1
Discovery & Assessment

We analyse your current processes, identify pain points, and define success criteria for your implementation.

  • Stakeholder interviews
  • Process mapping
  • Requirements gathering
1–2 weeks
Step 2
Solution Design

Our experts create a customised implementation plan tailored to your business needs and objectives.

  • Architecture design
  • Customisation planning
  • Integration mapping
1–2 weeks
Step 3
Configuration & Build

We configure the system, build custom workflows, and set up integrations with your existing tools.

  • System configuration
  • Workflow automation
  • Third-party integrations
3–4 weeks
Step 4
Training & Testing

Comprehensive user training and rigorous UAT testing ensures your team is confident and the system is production-ready.

  • User acceptance testing
  • Role-based training sessions
  • Documentation & guides
1–2 weeks
Step 5
Go-Live & Support

Managed go-live with dedicated hypercare support to ensure a smooth transition and immediate ROI.

  • Phased rollout plan
  • Hypercare support (30 days)
  • Performance monitoring
1 week + ongoing

Average Implementation: 8-12 Weeks

Our streamlined process ensures you’re up and running quickly with minimal disruption to your business.

What Our Clients Say

“Grundfos have been working with Mercurius on the development of an integrated Claims Management solution.

Based on Microsoft technologies it integrates with our CRM and ERP systems to substantially improve our claims management process. It also offers our customers a much-simplified approach to raising and completing a claim and enables them to both view and add claims online. Mercurius have shown themselves to be very responsive to our needs and we believe they represent great value for money.

Jason Funnell
Director of Operations, Grundfos

“Not only did Mercurius beat our existing partner’s quote by a significant margin, they did it at a fixed price — removing our commercial risk. In the end, they guided us carefully through the process and also implemented some great improvements to our business.”

Nicholas Newitt

Director, Newitts & Co. Ltd.

Common Questions About Dynamics 365 Sales

Straight answers to the questions every buyer asks before they commit.

How long does a Dynamics 365 Sales implementation take?

As a specialized UK consulting partner, our Quick Start package gets you live in just 10 days. A full enterprise implementation typically runs 6 to 12 weeks depending on complexity, integrations, and data migration requirements. We provide a tailored roadmap during your discovery call.

What does Microsoft Copilot do inside Dynamics 365 Sales?

Copilot is an AI assistant built natively into D365 Sales. It summarises opportunities, drafts follow-up emails, prepares meeting notes, and lets sellers ask questions about their pipeline in plain English. Our consultants configure it to work seamlessly inside your Dynamics 365, Outlook, and Teams environments.

Can Dynamics 365 Sales integrate with our existing ERP system?

Yes. It integrates natively with Dynamics 365 Business Central and Finance & Operations. Our technical architects also build custom integrations with Sage, NetSuite, SAP, and other legacy systems using secure APIs and middleware to ensure a single source of truth.

What is the difference between Dynamics 365 Sales Professional and Enterprise?

Professional covers core pipeline management and Microsoft 365 integration from £50/user/month. Enterprise adds advanced forecasting, territory management, and Copilot from £80.70/user/month. Sales Premium is available from £115.30/user/month for advanced AI. Our licensing consultants will help you mix and match these to optimize your ROI.

Do we need to migrate from our existing CRM to Dynamics 365 all at once?

No. As your consulting partner, we can design a phased migration strategy. Most UK enterprises start by moving their active pipeline and contacts, then bring across historical data and complex integrations in later phases to minimize business disruption.

What Dynamics 365 Sales support do you provide after go-live?

We offer dedicated UK-based managed support plans that cover system updates, user training, configuration changes, and ongoing strategic consulting. You are never left without a trusted Microsoft partner after launch.

Your Sales Team Deserves a CRM That Works as Hard as They Do

What Happens on the Call?

30-mins discovery call to understand your current             system

Free Implementation assessment with cost-benefit              analysis

Custom roadmap with timeline and pricing

No obligation – direct answers to your questions

Request Your Assessment

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  No sales pressure              Response within 2 hours            500+ successful migrations