Webinar: Transform Your Customer Service with AI-Powered Co-pilot in Dynamics 365
Live online event – Tuesday June 18th, 11.00 to 11.40 AM BST
Customer service is a critical aspect of any organisation’s success. Join our webinar to discover how AI tools like Co-pilot in Dynamics 365 Customer Service can revolutionise customer service operations.
In this session, we’ll explore how integrating AI capabilities into Dynamics 365 Customer Service can:
- Reduce response times
- Improve the quality and consistency of interactions
- Empower staff members with relevant information and insights
- Enhance customer satisfaction and retention
Learn how the introduction of Co-pilot represents a significant advancement in using AI to transform customer service. Discover how to deliver faster, more efficient, and personalised support experiences that drive positive customer and business outcomes.
Take advantage of this opportunity to stay ahead of the curve in customer service innovation.
Access the webinar
Further reading
Take a look at our previous blog posts that you may be interested in.
Power Platform Copilot: Features & Integration in AI
A new companion has emerged to reshape the dynamic field of software development, where innovation is derived from individual lines of code. Introducing Microsoft Copilot. Copilot is a digital collaborator who expertly integrates artificial intelligence's accuracy...
Unleashing the Power of Enhanced Copilot Features in D365 2023 Release Wave 2
In the ever-evolving business technology landscape, Microsoft's Dynamics 365 apps and Power Platform stand out as game-changers. Their continuous innovation has been a driving force behind many organisations' success stories. With the arrival of the 2023 Release Wave...

